Delivery and Returns
Your orders will be delivered to the address you specified within 2 to 4 business days. Orders placed after 14:00 on Friday will be processed on Monday. Delivery hours are between 09:00 and 18:00 on weekdays. No deliveries are made on Sundays.
Order Tracking:
When your shipment is dispatched, you will receive a tracking number via SMS and email. You can track the status of your order by entering your tracking number in the link provided below.
https://www.yurticikargo.com/
Contact us:
For exchange or return processes, you can reach us at hi@jetevuex.co and via our WhatsApp line at +90 530 975 03 90.
Size exchanges or returns can be made within 14 days.Products must be unworn, with tags attached, and undamaged. After the product is returned, it will be inspected by our team for quality and control standards, and then exchanged or refunded in accordance with the required conditions.
Returns and exchanges can be sent to
JTVTEK TEKSTİL İTHALAT VE İHRACAT LTD. ŞTİ with payment on delivery via
YURT İÇİ KARGO.
If you prefer sending with a different courier, products must be sent to the address below:
(Cost is borne by the customer and shipping fees are non-refundable)
JTVTEK TEKSTİL İTHALAT VE İHRACAT LTD. ŞTİ.ACIBADEM MAH. ÇEÇEN SK. NO: 46 F KAPI NO:7 ÜSKÜDAR / İSTANBULThe refund process is carried out directly by our team after checking the condition of the returned products. Due to bank processing times, it is deposited into the customer's account within
5-7 business days. In case of any issues, the customer will be notified via e-mail.
Contact us:
For exchange or return processes, you can reach us at hello@jetevuex.co and via our WhatsApp line at +90 530 975 03 90.
