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Delivery and Returns
Your orders will be delivered to the address you specified within 2 to 4 business days. Orders placed after 2 PM on Friday will be processed on Monday. Delivery hours are between 9 AM and 6 PM on weekdays. No deliveries are made on Sundays.
Order Tracking:
Once your shipment is complete, you will receive a tracking number via SMS and email. You can track your order status by entering your tracking number into the link below.
https://www.yurticikargo.com/
Contact Us:
For exchange or return processes, you can reach us at hi@jeteveux.co and via our WhatsApp number +90 530 975 03 90.
Size exchanges or returns are possible within 14 days. Products must be unworn, with tags attached, and undamaged. After the product is returned, it will be checked by our team for quality and control standards, and an exchange or refund will be processed if it meets the necessary conditions.
Returns and exchanges can be sent via YURT İÇİ CARGO with payment on delivery to JTVTEK TEXTILE IMPORT AND EXPORT LTD. STI.
If you prefer a different shipping method, the products must be sent to the following address:
(Shipping costs are the responsibility of the customer and are non-refundable)
JTVTEK TEXTILE IMPORT AND EXPORT LTD. STI.
ACIBADEM MAH. ÇEÇEN SK. NO: 46 F DOOR NO:7 ÜSKÜDAR / ISTANBUL
The refund process begins directly after our team checks the status of the returned products. Due to bank processing times, the refund is credited to the customer's account within 5-7 business days. The customer will be informed via email in case of any problems.
Contact us:
For exchange or return processes, you can reach us at hi@jetevuex.co and our WhatsApp line at +90 530 975 03 90.