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Delivery and Returns
Your orders will be delivered to the address you specified within 2 to 4 business days. Orders placed after 2 PM on Friday will be processed on Monday. Delivery hours are between 9 AM and 6 PM on weekdays. No deliveries are made on Sundays.
Order Tracking:
Once your shipment is complete, you will receive a tracking number via SMS and email. You can track your order status by entering your tracking number into the link below.
https://www.yurticikargo.com/
Contact Us:
For exchange or return processes, you can reach us at hello@jetevuex.co and our WhatsApp line at +90 530 975 03 90.
Size exchanges or returns are possible within 14 days. Products must be unworn, with tags attached, and undamaged. After the product is returned, it will be checked by our team for quality and control standards, and if it meets the necessary conditions, an exchange or refund will be made.
Returns and exchanges can be sent via YURT İÇİ KARGO with payment on delivery to JTVTEK TEKSTİL İTHALAT VE İHRACAT LTD. ŞTİ
If you prefer a different shipping method, the products must be sent to the following address:
(Shipping costs are the responsibility of the customer and are non-refundable)
JTVTEK TEKSTİL İTHALAT VE İHRACAT LTD. ŞTİ.
ACIBADEM MAH. ÇEÇEN SK. NO: 46 F KAPI NO:7 ÜSKÜDAR / İSTANBUL
The refund process will be initiated directly by our team after the condition of the returned products is checked. Due to bank processing times, the payment is deposited into the customer's account within 5-7 business days. The customer will be informed via email in case of any problems. Contact us:
For exchange or return processes, you can reach us at hello@jetevuex.co and our WhatsApp line at +90 530 975 03 90.